FAQ

We have 24 physical stores across various locations. Visit our Store Locator page to find the one nearest to you.
We accept major credit cards, debit cards, and Cash on delivery for online purchases.
Currently, we only ship within Egypt. International shipping options will be available soon.
Our shoes are made from high-quality materials such as genuine leather, suede, and premium synthetics. Specific material details are provided in each
product description.

Our shoes are made from high-quality materials such as genuine leather, suede, and premium synthetics. Specific material details are provided in each
product description.
Shipping charges are calculated at checkout. Standard shipping is within 72 hours for Cairo and Giza, and within 5 days for other governorates.
You can return items within 14 days of delivery, provided they are unused, unworn, and in their original packaging with tags. A receipt or proof of purchase is required.
You can reach us via email at Registeration@pronto-eg.com or call us at +201011099591. Our customer support team is available Sunday to Thursday
from 9 AM to 5 PM.