FAQ

We have 24 physical stores across various locations. Visit our Store Locator page to find the one nearest to you.
We accept major credit cards, debit cards, and Cash on delivery for online purchases.
Currently, we only ship within Egypt. International shipping options will be available soon.
Our shoes are made from high-quality materials such as genuine leather, suede, and premium synthetics. Specific material details are provided in each product description.

Simply browse our collection, select your preferred items, choose your size, and add them to your cart.
Once ready, proceed to checkout and follow the prompts to complete your purchase.
Shipping charges are calculated at checkout. Standard shipping is within 72 hours for Cairo and Giza, and within 5 days for other governorates.
You can return items within 14 days of delivery, provided they are unused, unworn, and in their original packaging with tags. A receipt or proof of purchase is required.
Via Email: registration@pronto-eg.com
Call us:+201011099591
Our customer service teams available Sunday to Thursday, from 9AM to 6PM.