Questions, answered

Our lasts run true to size. If you are between sizes, take the larger one — leather relaxes a half size with wear. Standard and wide fits are available on every core last.

Exchange it within 14 days, as long as the pair is unworn and boxed. We cover the return leg inside Cairo.

Yes, on every core last. Ask in the showroom or message us and we will set it aside for you.

Free across Egypt on orders over 3,000 EGP. Below that, a flat fee is calculated at checkout.

Cairo and Giza usually next day. Elsewhere in Egypt, two to four working days.

Yes. Cash on Delivery is available nationwide, alongside card, valU and Premium Card.

Not yet. Message us about your country and we will tell you when we get there.

Brush off dust after wearing, condition every few months, and let a wet pair dry away from direct heat. Shoe trees hold the shape.

Goodyear-welted pairs can be resoled, which is most of the classic line. Bring them to the showroom and we will handle it.

A suede brush and eraser, never water. We stock both in Shoecare.